1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, with original tags attached, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. How do I choose the right size?
Each product includes a detailed size chart. We recommend measuring your waist and hips and comparing with our measurements. If you are between sizes, we usually suggest sizing up for comfort.
6. What materials are your jeans made from?
We use premium denim blends with comfortable stretch (typically cotton + spandex or elastane) for flexibility and shape retention.
7. Are the jeans true to size?
Most styles run true to size. However, some high-waisted or rigid denim may feel slightly snug at first. Please check the “Fit” description on each product page.
8. How should I care for my jeans?
Machine wash cold inside out with like colors. Avoid bleach. Tumble dry on low or hang to dry. Detailed care instructions are on the label and product page.
9. Do you offer different rises and lengths?
Yes. We offer high-waisted, mid-rise, and various inseam lengths to suit different preferences and heights.
10. Are the jeans suitable for all seasons?
Yes. Our denim is versatile — perfect for year-round wear with the right layering.
11. Do you offer plus sizes?
Yes. Many styles are available in extended sizes. Please check individual product pages for available size ranges.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my jeans arrive damaged or incorrect?
Please contact us within 48 hours with clear photos. We will quickly resolve the issue with a replacement or refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.